A recruiter was on campus for a few months. Many times there were presentations to groups about Apple and the job, if interested, resume and application are submit on Apple.com. Within a few weeks a "cattle call" set of interviews is coordinated, I believe 80+ people interviewed with 5 people on campus throughout the morning. The interview is very relaxed with one interviewer wearing a black Apple TShirt. A coworker of mine said he interviewed in jeans and flip flops, I chose to be more conservative with a suit and tie, we both got the same job. Questions involve typical "Tell me a time you gave excellent service...etc...etc." as well as a few technical questions *hint* remember to check the power cord before your troubleshoot anything* about networks, printers, computers, etc.

The interview for me consisted of a phone call, a virtual Zoom interview, and and in person interview with two managers at the Austin campus. The phone interview was just to inform me of the opportunity and what to expect next, and the Zoom meeting felt like a pre-screening for the in person interview. The in-person interview consisted of technical and personality type questions. They are more concerned with customer service than technical skills for these positions. You will be trained on the technical side. The whole process took about 2 months from the initial call to the job offer.