Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Apple nel mese di mag 2013
Colloquio
Filled out app online on 5/2, got a 5 min quick chat on 5/6. Had 2nd interview 5/8, then 3rd interview on 5/10.
Domande di colloquio [1]
Domanda 1
A customer is crying on the phone, she has spilled water on her laptop which is no longer functioning. Water damage is not covered under Apple warranty thus she is not eligible for refund or replacement. What do you tell her, and how?
asked general questions about how you would deal with customers in various scenarios, positive and negative. and then do an example call with the interviewer from start to finish, then various personal questions
Ho sostenuto un colloquio presso Apple (San Diego, CA)
Colloquio
Normal behavioral questions interview. Was mostly a conversation and previous experiences that could help with the position. Tell me about a time where... etc. Interviewers were very nice and it was a good experience.
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Apple
Colloquio
Asked about prior work, current schedule, knowledge regarding subject matter. I didn't get into any informational interview questions until the third interview. The first two interviews were practically all formal greetings and making sure there aren't schedule or schooling conflicts.
Domande di colloquio [1]
Domanda 1
How capable is your at home environment of catering to an advisor work position