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      Asana

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      Ricerche correlate: Recensioni su Asana | Offerte di lavoro di Asana | Stipendi di Asana | Benefit di Asana
      Colloqui di AsanaColloqui per Customer Success presso AsanaColloquio di Asana


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      Colloquio per Customer Success

      26 giu 2020
      Candidato anonimo a colloquio
      Nessuna offerta
      Esperienza negativa
      Colloquio facile

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso Asana nel mese di giu 2020

      Colloquio

      My interview with Asana was unprofessional, impolite and lacked communication. First, the recruiter cancelled on me. The initial phone screen the recruiter cancelled with no prior notice, no-call and no show. A different recruiter later emailed me, apologized, and informed me that the original recruiter was busy and we would have to reschedule. For a task management software company, this is quite appalling. I am empathetic to critical life events but the recruiter stated that they were busy and that’s why they missed my initial phone screen. During the interview, the recruiter seemed involved in other tasks. I was asked standard questions and the recruiter was ready to move to the next round. I interviewed well and the recruiter seemed to be impressed with my background and experience. Unfortunately, I did not progress despite my history and qualifications. I have interviewed numerous candidates and worked in recruiting before so I am well versed in recruiting operations. In retrospective, the whole process seemed like a courtesy interview. I know this is a great company but I have never been treated so poorly in my professional career. I truly enjoy working with your products and will continue to work with your products. My hope is that a hiring director sees this, fully addresses the situation (of this case and similar complaints), and takes actionable steps to improve the interviewing and on-boarding process for potential candidates. People are your greatest asset so be kind to them and mindful of their time.

      Domande di colloquio [1]

      Domanda 1

      How do you navigate ambiguity when processes are not clearly defined?
      1 risposta
      3
      avatar
      Risposta di Asana
      5y
      We really appreciate your feedback. Candidate experience is very important to us, and we are committed to ensuring a positive interview process. We value your time and appreciate you taking the time to interview with us. We apologize that your interview experience and interactions were not of the quality you expected, and we’ll do our part to correct this moving forward.

      Altre recensioni di colloqui per Customer Success presso Asana

      Colloquio per Customer Success

      20 ott 2019
      Candidato anonimo a colloquio
      San Francisco, CA
      Nessuna offerta
      Esperienza negativa
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura tramite segnalazione di un dipendente. La procedura ha richiesto 3 settimane. Ho sostenuto un colloquio presso Asana (San Francisco, CA) nel mese di ago 2019

      Colloquio

      I had a recruiter screening call, a virtual meeting with the hiring manager, then a half day onsite. I never heard back from them after I had three separate people tell me that I should expect to hear from them the next day. Not even a canned no email.

      Domande di colloquio [1]

      Domanda 1

      There was a mock presentation, where a prompt was given for a new customer.
      1 risposta
      2
      avatar
      Risposta di Asana
      6y
      We appreciate you sharing your experience with us. We’re sorry to hear that your experience was not of the quality you expected. Thank you for taking the time to interview with us.

      Colloquio per Customer Success

      1 mar 2017
      Candidato anonimo a colloquio
      San Francisco, CA
      Nessuna offerta
      Esperienza negativa
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso Asana (San Francisco, CA)

      Colloquio

      Scheduling happened quickly, which was good for keeping the process short (a couple of weeks). Coming in person was an interesting experience. Some of the interviewers were stiff, asking question after question without any friendly conversation or input. Other interviewers were friendly, but didn't provide specific detail or insight into what the role would actually entail, as it was a newer role. Everyone seems to be doing their own thing in terms of work processes. Didn't get the strong sense of community or passion that I read about in Glassdoor reviews. Didn't end up receiving an offer, which I expected, because I originally applied for a midlevel role that got filled while I was interviewing, and was told to apply for a higher level role I wasn't really qualified for. Ended up being told that I wasn't close enough to the role's hiring needs, unsurprisingly. As I invested in learning in the product and taking an entire day off work for this interview, I would encourage the hiring team to be more aware of the team's hiring needs against candidate qualifications before interviewing candidates and having them invest that extra time and energy.

      Domande di colloquio [1]

      Domanda 1

      How would you engage users when navigating a larger corporate team? How would you manage lack of communication from a company rep? What is important to you for your growth in your next role?
      Rispondi alla domanda
      7
      avatar
      Risposta di Asana
      9y
      Thank you for your feedback, it is very much appreciated. We're sorry to hear you had a negative experience and have shared your review with the team. It's a great reminder that as we continue to grow at a rapid rate, it's more important than ever that we be mindful of our candidates' time. Thank you again for taking the time to provide us with feedback, and best of luck in your search.

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