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      Blackbaud

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      Ricerche correlate: Recensioni su Blackbaud | Offerte di lavoro di Blackbaud | Stipendi di Blackbaud | Benefit di Blackbaud
      Colloqui di BlackbaudColloqui per Customer Service Representative presso BlackbaudColloquio di Blackbaud


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      Colloquio per Customer Service Representative

      15 feb 2018
      Candidato anonimo a colloquio
      Austin, TX
      Nessuna offerta
      Esperienza negativa
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 4 settimane. Ho sostenuto un colloquio presso Blackbaud (Austin, TX) nel mese di feb 2018

      Colloquio

      1st Interview was a video interview via webcam, and was general interview questions. 2nd Interview was about a few days later, and was a personality test along with a logic and "fake office" activity that had little to nothing to do with the actual job position. This is where your references come in, which they need a total of 5. 3rd interview was another week later on site. After this came another half a month (!!!) of waiting for an answer, only to be told I was not going to be hired. Kept in contact with the recruiter, and asked several times about my references and if they needed the emails, or if a phone number was okay. Recruiter said they didn't know that answer and would get back to me about it. That never happened, and I got the email about them moving on to other candidates a few weeks later. Overall a negative experience that left a bad taste in my mouth about the company's hiring process. My advice to you would be to keep looking for other jobs during the time you spend trying to get one at BB and do not commit, they do a very good job at making you feel like you got the position, only to pull the rug out from under you at the very last moment. I had asked for status updates and about my references several times to my recruiter, only for those to be pretty much ignored. Radio silence will happen without any sense of whats going on, so it's best to keep your doors open in the meantime.

      Domande di colloquio [1]

      Domanda 1

      There is a lamp that won't turn on. What are the steps you would take to fix it?
      Rispondi alla domanda
      3

      Altre recensioni di colloqui per Customer Service Representative presso Blackbaud

      Colloquio per Customer Service Representative

      3 nov 2025
      Candidato anonimo a colloquio
      Charleston, SC
      Nessuna offerta
      Esperienza negativa
      Colloquio nella media

      Candidatura

      Ho sostenuto un colloquio presso Blackbaud (Charleston, SC)

      Colloquio

      I had an automated interview, with recorded answers. This was followed by a phone interview - it seemed sort of thrown together as the interviewer wasnt prepared. Then a emailed activity. Follow-up was promised but never came.

      Domande di colloquio [1]

      Domanda 1

      How did you hear about the company?
      Rispondi alla domanda
      avatar
      Risposta di Blackbaud
      7mo
      Thank you for taking the time to share your interview experience with us. We appreciate your feedback and understand how important a smooth and well-communicated process is for candidates. Your comments help us identify areas for improvement, and we’ll use them to enhance our interview experience moving forward.

      Colloquio per Customer Service Representative

      1 dic 2023
      Candidato anonimo a colloquio
      Charlotte, NC
      Nessuna offerta
      Esperienza positiva
      Colloquio facile

      Candidatura

      Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Blackbaud (Charlotte, NC) nel mese di set 2022

      Colloquio

      Went through the online vetting process first, answering video recorded questions. There were about 10 questions, with about 3 minutes each to answer, and some example questions were given beforehand. Felt I was able to prepare well for them ahead of time.

      Domande di colloquio [1]

      Domanda 1

      What are aspects of your current role that would translate to this new role?
      Rispondi alla domanda
      1

      Colloquio per Customer Service Representative

      17 mag 2021
      Dipendente anonimo
      Toronto, ON
      Offerta accettata
      Esperienza positiva
      Colloquio difficile

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso Blackbaud (Toronto, ON) nel mese di mag 2021

      Colloquio

      Initial phone interview was quick and easy. Then I was called back for a 2nd 90 min interview it was challenging but not hard. As long as you were honest about your experience it just takes time and thought. When they ask for examples be specific. Then afterwards they asked for an example of how to handle a tech support question and to draft a sample email response. There was also a typing test.

      Domande di colloquio [1]

      Domanda 1

      give an example of when you had to ask for help with a situation that you couldn't handle on your own. what was the resolution
      Rispondi alla domanda
      2

      Le migliori aziende per "stipendio e benefit" vicino a te

      avatar
      AnyVan
      4.0★Stipendio e benefit