Ho presentato la mia candidatura online. La procedura ha richiesto 3 settimane. Ho sostenuto un colloquio presso Booking.com nel mese di apr 2014
Colloquio
I applied on their website, and was called about a week later for little more information. After this I was invited to a group assessment, every member was very nice, it was a real pleasure to discuss with them. I was interviewed in french and english, we also had a written test.The entire process took about 3 weeks.
I noticed that compared to some other companies, they are very kind, they don't try to destabilize you, just to learn more about you and your skills, that was really appreciable.
Domande di colloquio [1]
Domanda 1
No difficult question, I advise you to have a look at their website to understand their policy.
Ho sostenuto un colloquio presso Booking.com (Manchester, Inghilterra)
Colloquio
The process was lengthy and competitive. They ensure that you know what you are going into by sharing experiences. A great way to interview and set up potential employees for the future.
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Booking.com (Tourcoing)
Colloquio
First contact
Interview with HR, background and motivation
Interview with Customer service manager
Language test, comprehension and spelling
Situational test where you are asked to simulate a call with an upset customer.
Domande di colloquio [1]
Domanda 1
What would you do in case of an upset customer on the phone
The selection process started with an assessment which is supposed to give a chance to show your practical skills in this particular role. The idea is great but the assessment itself was confusing, there was not enough time to answer all the questions properly and many questions were not even that relevant to the role.
If you manage to pass, you move to the interview stage which is the interview with a recruiter. I had a pretty relaxed interview with a lovely recruiter who said I left a positive impression and she will present my candidature to the next stage (which is an interview with the manager). However, at the end of the same day I received a message that they will not be moving forward with my application with no further feedback. A couple of weeks later I saw the role being reposted again.
Domande di colloquio [1]
Domanda 1
Mostly just asking about my career path and how my past experiences could be relevant to this role.