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      Capital One

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      Ricerche correlate: Recensioni su Capital One | Offerte di lavoro di Capital One | Stipendi di Capital One | Benefit di Capital One
      Colloqui di Capital OneColloqui per Senior Operations Analyst presso Capital OneColloquio di Capital One


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      Colloquio per Senior Operations Analyst

      31 ago 2011
      Candidato anonimo a colloquio
      Richmond, VA

      Altre recensioni di colloqui per Senior Operations Analyst presso Capital One

      Colloquio per Senior Operations Analyst

      15 ago 2016
      Candidato anonimo a colloquio
      McLean, VA
      Nessuna offerta
      Nessuna offerta
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura tramite l'università. La procedura ha richiesto 4 settimane. Ho sostenuto un colloquio presso Capital One (Richmond, VA) nel mese di ago 2011

      Colloquio

      Applied through university posting. Worked with helpful recruiter who coached through the online tests (work style, quant, verbal) and on-site interviews. CO has the process down cold: travel agency books flights/drivers/hotel, you just show up at your home airport the day before, fly, get shuttled to your hotel, to the campus the next morning, through the whole process, and get dropped off at the airport again. A quick 18-24 hours total. The interviews were two behavioral, two case, group lunch, and possible interview after lunch based on remaining questions. The company stresses risk averse, ethical banking, and a collaborative, meritocracy, non-hierarchical, workforce. They want people who WANT to be there (many I spoke to have been there 10+ years), and even have on-site career counselors to help you find other positions or even outside jobs if you are not happy. Friendly place and people, beautiful sprawling campus in upscale suburb. They are rapidly expanding on the retail banking side with a goal of becoming a top five bank in the US, and I heard they are hiring THOUSANDS in the next few months. Good luck...

      Domande di colloquio [4]

      Domanda 1

      CASE: Cross-selling Credit Insurance to Cardholders direct mail: .50, 1% response rate, avg balance $1000, 5% claim insurance, etc. Profitable? How make more profitable? What if response rate doubled but claims doubled? Make chart of profit curve, what does it mean if..., etc.
      12 risposte

      Domanda 2

      CASE: Alumni Affinity Program partner w universities for branded cards for grads, good idea? avg apr, cost of capital, avg balance, avg credit limit, percentage of charge offs, etc. Read a chart, draw a loss rate curve and interpret various meanings.
      1 risposta

      Domanda 3

      CASE: Recovering Written-off Past Due Balances 6 months past due, avg $2000 balance, 15% pay in full, profitable? If introduce settlement option for 60% of balance, 10% pay settlement but 5% of them dont pay in full, better choice? With new model, now 9% pay in full, but with settlement option now 10% take settlement but a third of original payers dont pay in full, better? etc. (poorly worded and confusing case. unhelpful vague interviewer, arggg, cost me the job).
      3 risposte

      Domanda 4

      Behavioral (3 q's per 45 minute interview): A time you called on an "expert" to complete a task or problem. A time you faced an obstacle to a project being on-time. A time you needed to learn something new for a project. A time when you persuaded others to see and accept your view. A time when you needed to organize and manage a new assignment while continuing a current assignment. A time when you significantly and quickly adapted plans to the changing goals of a project or team.
      1 risposta
      17
      Esperienza neutra
      Colloquio difficile

      Candidatura

      Ho presentato la mia candidatura tramite un selezionatore. La procedura ha richiesto 3 settimane. Ho sostenuto un colloquio presso Capital One (McLean, VA)

      Colloquio

      It was a case interview with practical questions along with a typical STAR interview. Some of the interviewers were very nice, some were short and on the rude side. We had to calculate for example if a transaction over the credit limit would be allowable or not or decide whether to roll out a certain campaign. If you are not familiar with the industry it can be tough.

      Domande di colloquio [1]

      Domanda 1

      Would you allow a transaction over the credit limit. They provided numbers for you to be able to calculate it.
      1 risposta
      1

      Colloquio per Senior Operations Analyst

      14 mag 2015
      Candidato anonimo a colloquio
      Richmond, VA
      Nessuna offerta
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura tramite un selezionatore. La procedura ha richiesto 4 settimane. Ho sostenuto un colloquio presso Capital One (Richmond, VA) nel mese di apr 2015

      Colloquio

      First a phone call with the recruiter followed by a phone case interview which was pretty simple. Power day at their campus included 4 interviews- 2 cases plus 2 behavioral. Behavioral interviews are the most straightforward interviews on earth. Three straight questions are asked with an expected STAR format answer. Cases are adaptive in that the difficulty of cases will increase as you answer questions correctly.

      Domande di colloquio [1]

      Domanda 1

      Tell me about a time when you had to anticipate a problem and resolve it before it became an issue. Tell me about a time when you had a difficult team to deal with.
      Rispondi alla domanda
      9

      Colloquio per Senior Operations Analyst

      5 gen 2016
      Candidato anonimo a colloquio
      Richmond, VA
      Nessuna offerta
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 4 settimane. Ho sostenuto un colloquio presso Capital One (Richmond, VA) nel mese di apr 2015

      Colloquio

      screening call from HR, then a phone case interview from a senior manager. And I was be invited to the onsite interview on Virginia. The whole process is great and HR is really helpful. Unfortunately, I didn't been asked to stay for the additional interview at afternoon. I received the rejected phone couple days later by calling from HR. They appreciated all the interviewees. It's a pleasure experience.

      Domande di colloquio [1]

      Domanda 1

      phone screening interview question is typical call center and customer volume. Simple math calculation.
      Rispondi alla domanda
      1