Ho presentato la mia candidatura online. La procedura ha richiesto 5 giorni. Ho sostenuto un colloquio presso Chewy (Dallas, TX) nel mese di mag 2021
Colloquio
They're hiring big right now for CSRs. I applied on a Thursday and got the call Monday morning.
The recruiter I talked to was very nice, casual, and asked open ended questions such as "what is your idea of great customer service?" and "what have you heard about Chewy.com's customer service?". If you're good at establishing a connection, you'll ace it. I was offered a job on the spot and the conversation transitioned into scheduling/training schedule.
You'll be offered a few different schedules starting from (roughly) 7am-1pm and ending at 3pm-10pm. You'll also pick which training class date you start on, which is a standard 9-5:30 for the first 30 days.
Domande di colloquio [1]
Domanda 1
what is your idea of great customer service?
what have you heard about chewy.com's customer service?
Very unorganized and unprofessional. For the amount they’re severely underpaying people, they should be honored that anyone bothered to apply. One of the worst interview experiences I’ve ever had, even in this job market. Will do everything they can to lowball you.
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Chewy (Dallas, TX) nel mese di ott 2025
Colloquio
OTP interview. Smooth process overall, but the interviewer was somewhat rude/short. I decided to pass up on the job due to the interview experience. I was honestly surprised that I was offered a job based on the initial interaction.
Domande di colloquio [1]
Domanda 1
They are interested in applicants with extensive experience.
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Chewy
Colloquio
I was sent an email stating they wanted to move forward and would receive an assessment in a different email. The assessment never came. I reached out to a contact there, and a few hours later, I got a generic rejection email. I guess this is a blessing in disguise, as they didn't even bother to explain their disorganized process, and why they sent the want to move forward email in the first place. Hiring doesn't seem to know what they are doing.