Passed accessment and passed phone interview, since i found glassdoor is so helpful for interview question, i decide leave msg here for ppl who will use it later。
I got interviewed at 20th apr 2013, they called back confirmed offer at 22nd apr 2013
Phone interview question: why citi, why teller, how you handle several tasks and how do you priorty them, what s your expext salary。 phone interview tooks abt 30min, hints, prepare answer ahead be4 they called.
Branch manager n branch manager assistant interview question: tell me about yourself, how did u handle angry customer and give example how you solve it, have u ever meet goals which dispatch by ur team member, scenario if u hav to sell 30 credit card in month, likely you have 10days left, but you only have 19, what r u going to do? What is ur ideal job.... ? Have you ever do the comparison for sales goal? How did u achieve it?
Domande di colloquio [1]
Domanda 1
In wat time that u found out company problem that delay work, but other collegue didnt notice untill u say it out?
Ho sostenuto un colloquio presso Citi (Irvine, CA)
Colloquio
Call and in person interview with 3 people must have video on to interview. Also ask about availability and must work other locations. Must work Saturday. Ask about how to handle dificult customers
Domande di colloquio [1]
Domanda 1
Work experience and how you handle difficult customers
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Citi (Albany, CA) nel mese di gen 2026
Colloquio
Interviewer felt unprepared and had trouble connecting to other managers via zoom (don't understand why there had to be a total of like 5 managers who work for different locations present as well). Asked generic interview questions, lasting a total of 20-25 minutes.
Domande di colloquio [1]
Domanda 1
Give an example of when you had to deal with an unhappy client
the bank teller interview was welcoming and efficient, featuring clear questions, supportive interviewers, and a professional atmosphere that highlighted customer service strengths and ensured a positive, confidence-building experience. Overall would recommend.
Domande di colloquio [1]
Domanda 1
How do you handle difficult or impatient customers while maintaining professionalism?
Can you describe a time you managed an error and corrected it quickly?
What steps do you take to ensure accuracy when handling cash and transactions?