I should check into glassdoor before applying. The whole experience has been unprofessional with quick changes of schedules. The process consisted in 4 steps. 1st step: HR interview; 2nd step: Hiring Manager interview, 3rd step: build up a powerpoint presentation and a business case analysis that took a while to be done. Despite all the good presention (as I got this feedback afterwards) and an accurate analysis I've been told that they won't follow up with me for silly reasons and excuses. Along with the hiring manager there was a very young employee with a resume not comporable with an account manager with years of experience. Moreover the HR english was terrible and really hard to understand over the phone. Definitely a company to stay away from as you can check other Customer Success Manager interviews here on glassdoor.