Ho presentato la mia candidatura online. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso Delta Air Lines (Live Oak, CA) nel mese di set 2018
Colloquio
I first had an online interview through hirevue. I then passed that, and I have a face to face interview tomorrow. The video interview wasn’t as hard as I would’ve thought. Just make sure you know exactly what you want to say prior to answering the question.
Domande di colloquio [1]
Domanda 1
Describe a difficult task you were faced with and how you addressed it.
Ho sostenuto un colloquio presso Delta Air Lines (Atlanta, GA)
Colloquio
It was rather basic but they are not concerned with customers and how you interact with them. Could be better but I don’t know I upper management has those concerns in mind
Ho sostenuto un colloquio presso Delta Air Lines (Singapore)
Colloquio
Simple and easy. Organised no confusion or time wasters. Got thru quickly. Everyone is really friendly and kind. But understand that the job is really not that easy. For people like me who are used to regular hours and need family time, this is not the best option for me.
Domande di colloquio [1]
Domanda 1
Give examples of times you have tackled difficult customers.
Relatively standard for the position. Asked about experience and how I would address certain situations. Average and what you would expect for a standard customer service role. Two total interviews lasting about 30 minutes each.
Domande di colloquio [1]
Domanda 1
How would you handle a customer who's been forced to take a different flight from one they've booked.