Interview practical role play. The interviewer noticed I had 3 fingers missing on my left hand I thought this isn't good and was proved right when 6 days later got an email to say I was unsuccessful

Started with competency test. A few basic questions the a walk through of how you would change a meter, starting the moment you leave your van. Next, was given 10 minutes to prepare for a role play situation. Role play included dealing with an irate and demanding customer. This was followed by an interview which lasted an hour or so.