Ho presentato la mia candidatura online. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso Enterprise Mobility (Jacksonville, FL) nel mese di ott 2019
Colloquio
Step one of the process was an online assessment, then video interview, then phone interview. My interviewer was easy to talk to, I felt quite optimistic after each step of the process.
Domande di colloquio [1]
Domanda 1
Describe a time when you dealt with a difficult customer.
Ho sostenuto un colloquio presso Enterprise Mobility (Traverse City, MI)
Colloquio
I interviewed with the Branch Manager and Regional Director. The interview covered basic questions mostly focused on customer service experiences. It lasted a little less than an hour, and everyone was very kind.
Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso Enterprise Mobility (Phoenix, AZ)
Colloquio
Initial was ok but face to face was very judgmental and reminded of an interrogation. Not sure what they were looking for exactly. I answered the questions but I guess not good enough and I know I have great experience.
Domande di colloquio [1]
Domanda 1
Tell me about a time you helped a customer who was angry.
Ho presentato la mia candidatura tramite l'università. Ho sostenuto un colloquio presso Enterprise Mobility
Colloquio
Straightforward at one of their offices. A good chat around job role and my CV. Spoke about my customer service skills and the culture of the company. Area manager and manager of branch interviewed me.
Domande di colloquio [1]
Domanda 1
Experience in customer service previously. Some scenario based questions.