Ho presentato la mia candidatura online. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso Firstsource Solutions (Derry, Northern Ireland) nel mese di ott 2015
Colloquio
I applied online and the process took one week
They asked me to take an easy aptitude test
Then a formal interview and practice customer service call
They offered the job there and then
I started the role one week later
Domande di colloquio [1]
Domanda 1
What is your definition of great customer service?
Ho presentato la mia candidatura online. La procedura ha richiesto 2 giorni. Ho sostenuto un colloquio presso Firstsource Solutions (Cardiff, Galles) nel mese di set 2016
Colloquio
Amazing friendly fun smart and energetic loads of group activity slash role plays and meet and greet with 1 to 1 interviews . 5! Star interview x X x X x *****
Ho presentato la mia candidatura online. La procedura ha richiesto 4 giorni. Ho sostenuto un colloquio presso Firstsource Solutions (Derry, Northern Ireland) nel mese di nov 2015
Colloquio
The interview was done over the phone, Fairly standard questions nothing extremely hard, mostly asking for scenarios about customer service. I personally struggled to understand the Irish accent. Interview lasted about 30 minutes, I found out four days later.