Ho presentato la mia candidatura online. La procedura ha richiesto 3 settimane. Ho sostenuto un colloquio presso GEICO nel mese di set 2015
Colloquio
The interview process, from start to finish, took about three weeks. First I had a phone interview with a recruiter, which was a lot of questions about my leadership style and experiences I've had in management and customer service. They also gave a brief overview of the program, hours, and salary.
Next I had to go in for testing. The first test was a computer test where they had mock work flow software. I had to screen calls, fill in data as I listened to voicemails, and send them to the info to appropriate departments. There were also typing tests. Two of the three of us made it onto the next round, and the third person was asked to leave. Next was a personality test and an IQ test. Total I was there for about two hours and made an appointment to come in for more testing and shadowing.
That appointment started with 20 minutes to read a "manual" for a company. After 20 minutes somebody in another room started calling. I had to use the information from the manual to answer questions and help calm angry customers. Next I spoke to a manager in the department, and she went over the entire training process. Then I shadowed a trainer and a CSR. Finally, I did a panel interview where they asked a lot of questions about how I'd fit into the culture, my change in careers, strengths, weaknesses in leadership, and how I felt about an evening schedule.
Ho presentato la mia candidatura tramite un selezionatore. La procedura ha richiesto più di una settimana. Ho sostenuto un colloquio presso GEICO (New York, NY) nel mese di lug 2022
Colloquio
Went through one 30 min and one 60 min phone interview and 2 assessments. Both of the phone interviews were so faceless and it was just question after question. After all that, I wake up to an email saying I wasn't moving on to the last round. Such a Micky mouse organization.
Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso GEICO (New York, NY) nel mese di mar 2022
Colloquio
I applied for the MDP program in the Tristate area at the end of March. As I was prepping for the interview I looked on Glassdoor For tips but from my experience I believe a lot of our experiences will be different depending on where you are applying as my interview timeline seemed to be a little different from some reviews I read. So don’t depend on these reviews to be the exact same interview experience and timeline. One thing i will say is even though the process is long they move through the process fairly
Quickly so as long as you are also applying for other opportunities it won’t feel like such a dragged out process. Most of the time you will get feedback the same day you complete a step. I also did not do a pre recorded hire vue video interview like some people did on here.
1) Contacted by recruiter to send transcript and availability for a preliminary phone interview.
2) spoke with recruiter about general overview on program, reviewed experiences on my resume, why geico and touched on brief leadership experiences from past jobs. Also talked about general job behaviors like how many times were you late and how many times did you call
Out? I suggest answering these as if you never called out or were late because if you answer otherwise you will be called out for it.
3) first sent behavioral assessment with a virtual
Customer service simulation. The next day i was sent the caliper assessment that goes into detail about your personality management style and logical questions.
4) few days later after calipher I was invited to compete a second phone interview a week later where they asked me situational STAR questions and about where else I’m applying and how does geico compare to My other options. This interview seems like they want to get to know about your management style, more in depth information about your leadership experience and how interested you actually are in this position. During this call The interviewer let me know immediately i will be moving on to the next step in the process which is a manager interview.
I’m not sure if this is actually the last step or if this will be role play and then a final interview but from the wording it seems like this will be my last step. But my advice will be don’t depend on these reviews to give you the exact timeline on what to expect because it may differ depending on which location and MDP track you’re applying for. Just be honest and be yourself and don’t overthink it and you should do fine. This is my second time applying and I’m doing very well compared to the first time i applied two years ago and the first time i didn’t make it past the initial first phone interview. So if it’s meant to be and you don’t overly prepare you’ll do great! But don’t overthink it :)
Tell me about a time where you had to work with a customer who received news they didn’t expect to hear or a time where you dealt with a difficult customer
Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso GEICO (Dallas, TX) nel mese di feb 2022
Colloquio
Had a great interview with the interviewer, and then I was sent tests to take. I took one of the tests and felt I did well, but I was unable to take the second test due to a glitch. I attempted to contact the recruiter about this issue and she did not respond again.
