Phone interview first. Then one formal interview with two enrollment managers. I was referred by a friend for the job. Best way to get an interview. I had to apply online even though I was a referral. Resume was forwarded to direct/team manager. HR representative called for a phone screen. Contacted via e-mail initially.

This was a long time ago, but the interview process was typical. You start with an HR phone interview, then they ask you to come in person. The in person interview was with two managers that asked the typical questions.