Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso HSBC nel mese di gen 2015
Colloquio
The hiring process was OK, quite quick. I applied online, got the invitation to do an online assessment a few days later and then an invitation for a phone interview. The phone interview was extremely weird, the person did not seem at all interested if I was the right person for the job. It was 100% scripted on their part and very weird how they went on and on about a time when I had to do this and that.
Domande di colloquio [1]
Domanda 1
To give an example of when I had a difficult situation and how I was dealing with it. The person did not seem satisfied with my example and kept asking for details.
Ho sostenuto un colloquio presso HSBC (Leeds, England)
Colloquio
It was a learning experience. They gave a tour of the office and it then asked a few housekeeping questions then the main interview.Communication based scenario and skill based interview
La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso HSBC nel mese di lug 2025
Colloquio
Started with some competency and motivational questions
There is a short skills assessment on how you would handle customer queries and taking notes based on infomation in a simulated call
Domande di colloquio [1]
Domanda 1
Tell me about yourself
Why do you want to work in a call centre
Ho presentato la mia candidatura online. La procedura ha richiesto 4 settimane. Ho sostenuto un colloquio presso HSBC (Birmingham, Inghilterra) nel mese di mag 2025
Colloquio
Firstly, an interviewer will describe the details, salary and expectations of the role to every interviewees.
Then you will do your one-one competency based interview questions. Questions are in this manner "Can you describe", "tell me about a time"
Domande di colloquio [1]
Domanda 1
Tell me about a time you went far and beyond for a customer?