Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso HSBC (Leeds, England) nel mese di apr 2025
Colloquio
apply > behavioral test on computer if invited > arrival at the spot if successful > check RTW > a short briefing in group > 1 to 1 interview in a different room > finish > outcome on next day
Domande di colloquio [1]
Domanda 1
Graded:
Tell me about a situation when you went extra mile for a customer.
Tell me about a time when you followed policies and procedures. And what would happen if you didn’t follow them?
Tell me about a time when have you built up a relationship with customers/ stakeholders/ colleagues quickly and effectively.
Tell me about a time when you have multi-tasked and how did you manage your time.
Ungraded:
What strategies and coping mechanism do you use when you are having a difficult day at work or in your personal life?
Ho sostenuto un colloquio presso HSBC (Leeds, England)
Colloquio
It was a learning experience. They gave a tour of the office and it then asked a few housekeeping questions then the main interview.Communication based scenario and skill based interview
La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso HSBC nel mese di lug 2025
Colloquio
Started with some competency and motivational questions
There is a short skills assessment on how you would handle customer queries and taking notes based on infomation in a simulated call
Domande di colloquio [1]
Domanda 1
Tell me about yourself
Why do you want to work in a call centre
Ho presentato la mia candidatura online. La procedura ha richiesto 4 settimane. Ho sostenuto un colloquio presso HSBC (Birmingham, Inghilterra) nel mese di mag 2025
Colloquio
Firstly, an interviewer will describe the details, salary and expectations of the role to every interviewees.
Then you will do your one-one competency based interview questions. Questions are in this manner "Can you describe", "tell me about a time"
Domande di colloquio [1]
Domanda 1
Tell me about a time you went far and beyond for a customer?
