Domanda di colloquio di Alibaba Group
How do you handle de-escalating a hostile customer?
Risposta di colloquio
Anonimo
4 dic 2024
keep calm with an even tone. Sometimes a person only needs to vent to get it out, then they will calm back down.
How do you handle de-escalating a hostile customer?
Anonimo
keep calm with an even tone. Sometimes a person only needs to vent to get it out, then they will calm back down.