Domande di colloquio di Verizon: How would you handle a difficult customer? | Glassdoor

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Verizon

Colloquio per Customer Service Representative presso Verizon

Domanda di colloquio di Verizon

Colloquio per Customer Service Representative

How would you handle a difficult customer?

Risposte di colloquio

Anonimo

22 mar 2012

Be honest and think how you would like to be treated

2

Anonimo

26 apr 2019

I would let them know I understand their frustrations and what can I do to make it better.

1

Anonimo

26 apr 2019

I would get them over to my manager if I cannot resolve the issue.

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