I applied to the job online, and then a week later I was contacted for an interview. I had a phone interview with a recruiter, and then was asked for a in-person interview later that week. The in-person interview was with the director, and it went well. I sent a follow-up thank you, and was offered the role a few days later. I know from internal interactions, the recruiters are notoriously slow on both ends, and a slow response from a recruiter often doesn't relate to a slow response from the hiring manager. Humana is huge on situation questions, and they want that what's the situation, how did you handle it, what was the resolution flow. The more specific, the better. In the end though, it might not be you. Sometimes they just never fill positions, and they have no reason why. Big companies are just strange sometimes and you might never know why the recruiter just dropped off the face of the earth.