Passa al contenutoPassa al piè di pagina
  • Lavori
  • Aziende
  • Stipendi
  • Per le aziende

      Migliora la tua carriera

      Scopri le tue potenzialità di guadagno, trova lavori da sogno e condividi approfondimenti su lavoro e vita privata in forma anonima.

      employer cover photo
      employer logo
      employer logo

      Intercom

      Azienda coinvolta

      Circa
      Recensioni
      Stipendi e benefit
      Lavori
      Colloqui
      Colloqui
      Ricerche correlate: Recensioni su Intercom | Offerte di lavoro di Intercom | Stipendi di Intercom | Benefit di Intercom
      Colloqui di IntercomColloqui per Customer Support Engineer presso IntercomColloquio di Intercom


      Glassdoor

      • Chi siamo
      • Contattaci

      Aziende

      • Account Business gratuito
      • Spazio per le aziende
      • Blog per le aziende

      Informazioni

      • Aiuto
      • Linee guida
      • Condizioni d'uso
      • Privacy e scelte pubblicitarie
      • Non vendere né condividere le mie informazioni
      • Strumento per l'accettazione dei cookie

      Lavora con noi

      • Inserzionisti
      • Carriere
      Scarica l'app

      • Cerca:
      • Aziende
      • Lavori
      • Località

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" e il relativo logo sono marchi registrati di Glassdoor LLC.

      Aziende seguite

      Non lasciarti sfuggire opportunità e informazioni privilegiate seguendo le aziende dove vorresti lavorare.

      Ricerche di lavoro

      Ricevi suggerimenti e aggiornamenti personalizzati avviando le tue ricerche.

      Le migliori aziende per "stipendio e benefit" vicino a te

      avatar
      AnyVan
      4.0★Stipendio e benefit

      Colloquio per Customer Support Engineer

      17 lug 2017
      Candidato anonimo a colloquio
      Dublino, Dublino

      Altre recensioni di colloqui per Customer Support Engineer presso Intercom

      Colloquio per Customer Support Engineer

      6 mag 2025
      Candidato anonimo a colloquio
      Dublino, Dublino
      Nessuna offerta
      Nessuna offerta
      Esperienza negativa
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Intercom (Dublino, Dublino) nel mese di gen 2017

      Colloquio

      5 rounds of interviews, the last of which was a half day on-site. Began with a phone screen, followed by a two-part assignment, part code/tech and part personality. There were about 6-8 questions on each section, so to do it justice really required a lot of time. This was followed by a live code test which was called a code test but actually involved A LOT of questions about how you would handle work situations - this would really throw you off guard if you were already nervous about the live, online code questions. Next was a HR interview, with fairly standard interview questions, and lastly, brought on site where you are interviewed by 5 sets of people, some are asking soft skills questions, some are technical. Overall, the fact that this interview process took up such an inordinate amount of my life is what really bothers me. The feedback was mostly really positive, but because I did badly in one section, that was it. An incredibly consuming process which was ultimately fruitless.

      Domande di colloquio [3]

      Domanda 1

      Explain an MVC framework, using a diagram
      Rispondi alla domanda

      Domanda 2

      Complete the fizzbuzz test, in your chosen language
      Rispondi alla domanda

      Domanda 3

      Give examples of dealing with difficult customers, of prioritising, of teamwork, and so on.
      Rispondi alla domanda
      5
      avatar
      Risposta di Intercom
      8y
      Thank you for taking the time to write this review. We are taking the feedback seriously and making changes to expedite the process. While we take pride in the fact that our interview process is thorough, we want to create a great experience for our candidates and plan to streamline such that it will be less time consuming.
      Esperienza positiva
      Colloquio facile

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso Intercom (Dublino, Dublino) nel mese di dic 2023

      Colloquio

      I received the first home test sent by email, which I had to solve at home, then a phone interview with Mager, the next stage was supposed to be with the HR manager online but unfortunately on the day when the interview was supposed to take place I received an email that they had already hired someone. In general, I had a positive experience.

      Domande di colloquio [1]

      Domanda 1

      "Walk me through your CV" "Give an example when you had to handle an angry customer"
      Rispondi alla domanda

      Colloquio per Customer Support Engineer

      22 apr 2024
      Candidato anonimo a colloquio
      Dublino, Dublino
      Nessuna offerta
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 4 settimane. Ho sostenuto un colloquio presso Intercom (Dublino, Dublino) nel mese di nov 2023

      Colloquio

      I got the Take Home Test which I had to send back, questions with coding solutions that I was proud of, troubleshooting, fixing some errors and correcting the code in Ruby, then I had a conversation with HR, a very nice, relaxed conversation, behavioural questions and the next one suppose to be with another HR, on the day of the interview, I received a message that it would not take place because they had already found someone else for the position.

      Domande di colloquio [1]

      Domanda 1

      Give me an example of when you have to deal with an angry customer Tell us about a time when you didn't know what to do next, or how to solve a challenging problem. Explain the scenario, the steps you took, your thought process, and the final outcome
      Rispondi alla domanda

      Colloquio per Customer Support Engineer

      8 giu 2023
      Candidato anonimo a colloquio
      Dublino, Dublino
      Nessuna offerta
      Esperienza neutra
      Colloquio facile

      Candidatura

      Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Intercom (Dublino, Dublino)

      Colloquio

      1. Email from HR with Written Assessment (questions of the assessment are below) 2. Once I completed the assessment and sent it off, a follow-up call was conducted by HR. ( general HR-related questions on experience, salary, etc. 3. Got a follow-up rejection email after the phone screening. 4. Asked for feed back but never received it.

      Domande di colloquio [1]

      Domanda 1

      1. Describe a coding solution that you were most proud of. This could be a small problem that you solved smartly, or a larger problem that you had to break down into pieces. Please include the details on the specific scenario, the blockers you came up against, and your specific technical efforts to build the solution. 2. Troubleshooting - You've been chatting with a user who is writing code to interact with our API, but they are getting HTTP 504 status code errors and they've requested assistance. How do you help them identify the root cause and work through the errors? What kind of information would you gather from them, and how would you use that to help solve the issue? 3. Ruby on rails code snippet and you have to identify the problem with the code. 4. Can you give us an example of when you’ve helped a customer solve their actual problem, rather than treating the symptom? This could be a time where you had to figure out what the customer's actual goal was, even if it wasn't clear from their original question or problem. 5. Tell us about a time where you didn't know what to do next, or how to solve a challenging problem. Explain the scenario, how you decided on what was needed, how you prioritized it, and the final outcome. Note: These questions came in a document, so you will be given a few days to complete them.
      Rispondi alla domanda
      4