Very easy and straightforward interview process. Applied in store with my application (no resume) needed. Followed up a week later and was able to schedule in person interview. One and done
Ho presentato la mia candidatura online. La procedura ha richiesto 4 mesi. Ho sostenuto un colloquio presso J. Crew (Toronto, ON) nel mese di set 2012
Colloquio
Sales Associates and Support were all put in the same room and same situation when it came to the group interview. There were originally supposed to be 10 of us, but only 9 showed up. The interviewers were kind enough to wait a few minutes for the tardy, but once it past 5 minutes, they began the interview. Questions included (but weren't limited to):
- Why J Crew?
- What is a trait that defines great customer service?
- Tell us about a situation where you had to exceed your job description.
- Think Quick: They told us a word and we had to say the first thing that came to mind.
Note: The interviews themselves were rather easygoing. The interviewers were calm and fun, and they made us feel more at ease with each other.
Domande di colloquio [1]
Domanda 1
The most difficult question would have to be regarding customer service experience (ideally in the retail world) and since I had no prior experience, I had to make do with a slightly modified version of a situation to match what they were looking for.
Ho presentato la mia candidatura online. La procedura ha richiesto 3 giorni. Ho sostenuto un colloquio presso J. Crew (New York, NY) nel mese di ott 2016
Colloquio
Interview was conducted by the manager who was very friendly and bubbly in the back of the store. Asked to tell her about myself and why I would be a good fit. Asked for my availability especially for black Friday, Christmas ve and Christmas day as well as New year's eve and New year's day. Was professional and casual at the same time. Very relaxed and felt more like a conversation than an interview.
Domande di colloquio [1]
Domanda 1
Walk me through from beginning to end how you would interact with a customer who walked into the store.
Ho presentato la mia candidatura online. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso J. Crew (Milwaukee, WI) nel mese di gen 2016
Colloquio
Overall it was an easy process. The interview lasted about 30 min and it was mostly conversational with a few typical interview questions. The interview took place in the mall hallway, but was a quiet cozy corner so it never felt uncomfortable.
Domande di colloquio [1]
Domanda 1
How did you go above and beyond to help a customer?
