Had a solo interview then a group interview, solo interview was your typical sales assistant fare, just general experience and competency questions. In the group interview, we were divided into groups of 5, and were told to create a poster (?!) on what 5 skills we think are most important in being an effective sales assistant, and how we should deal with complaints. We then had to present this back to the managers who would grade you on what you said. How well you do in this largely depends on how co-operative your group in, as is the case with most group interviews. You are only marked on what you actually say so make sure you contribute. They took far too long to get back to me, finally responding 2 and half months after my interview, at which point I had already accepted employment elsewhere. They didn't respond to my emails when chasing it up either. Not very organised at all.