The interview process was very straightforward starting with an online pre-recorded segment style I am assuming due to covid. After that round, I was submitted to the district manager and interviewed again.
Domande di colloquio [1]
Domanda 1
Describe a time you had to deal with a difficult customer.
Ho presentato la mia candidatura online. La procedura ha richiesto 3 settimane. Ho sostenuto un colloquio presso Kohl's (Boston, MA) nel mese di feb 2021
Colloquio
Applied through Handshake. Had a screening where They had questions asked on the screen. 30 seconds to think about it then you recorded your answers. Then if you moved on they interviewed you on a video call.
Domande di colloquio [1]
Domanda 1
Tell me about a time you went above and beyond to help a customer?
Ho presentato la mia candidatura tramite l'università. Ho sostenuto un colloquio presso Kohl's nel mese di ott 2020
Colloquio
There were 2 rounds. One round with a store manager and then with a district manager. It was 30 minutes per each, and it was a lot of behavioral and specifically retail specific questions. It would be really good if you could showcase why specifically you are interested in Kohl's, and it helps if you have retail experience so you can talk about it. Overall, everyone was really friendly, and there was a lot of help along the way. A Kohl's ambassador even reached out to me to see if I needed any help, and I think it's best if you take advantage of that if you are interested.
Domande di colloquio [1]
Domanda 1
Name a time you failed and what steps did you take to fix it?
Name a time your group member got praised for a job you did and didn't get the credit.
