Brought in resume and immediatey sat down with hiring manager, hired on the spot. Simple interview, discussed job experience. Answered a few basic questions. Tell me about yourself...how do you. respond to feedback...tell me about a time you had to overcome a customer service issue

When I applied to Local Public Eatery, I was surprised to see they used a one-way video interview process. While I understand the intent is to streamline hiring, this approach felt impersonal and disconnected, especially for a hospitality role where interpersonal skills are so important. Candidates record answers to pre-set questions, with no opportunity to ask questions or clarify responses. For a company that emphasizes creating welcoming environments, I believe incorporating live interactions into the interview process would not only create a better experience for candidates but also allow the company to make more informed hiring decisions.