Relaxed informal chat format, smart casual dress is advised. Interview can be misleading, it was claimed that I would receive full and structured training but to date I have received none, nor have any of my colleagues.

Ask me about 7-10 questions, was very straight forward, but definitely looking for specific answers. The interviewer, definitely has good personality and friendly. They do expect you to know a lot of new products such as wireless devices, CCTV and home electronic devices that are now popular such as temperature controls and devices that can connect to your oven and controlled through the phone. Try researching almost all the item they sell. While the questions are straightforward they do look for specific answers.