Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Marks & Spencer (Bristol, Inghilterra) nel mese di ott 2025
Colloquio
The interview process is very simple with typical questions: 1) Tell me about yourself. 2) Tell me a time when you overcome a challenge or struggle. 3) How do you define great customer service? 4) Tell me a time when you need to take ownership of your work. 5) what is your greatest achievement 6) why do want to join M&S?
1st stage: aptitude test
2nd stage: assessment center with group activity (marketing strategy and customer support)
Just right after assessment center, straight to interview room.
Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso Marks & Spencer (Leeds, England)
Colloquio
Applied online and completed the online assessment. Got invited for the interview after passing the assessment. In-person interview with the manager at the store at the chosen timeslot. Fairly quick interview.
Ho presentato la mia candidatura online. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso Marks & Spencer (Bath, Inghilterra) nel mese di giu 2023
Colloquio
I spoke to the line manager and she asked about relevant experience and a few behavioural questions about how I would speak to customers. They assess your personality and whether you are a people person and therefore suitable for the role.
Domande di colloquio [1]
Domanda 1
What would you do if a customer was very upset and wanted to speak to the manager?