Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso NEXT (Huntingdon, England) nel mese di dic 2017
Colloquio
Applied online, received a call to come in store for an interview. The interview was very casual but standard with a few questions on experiences. I was told I'd get a call soon, never got a call so I rang up myself a week later. The manager said they would get back to me soon, again never received a call. I also know someone else who applied and had the exact same experience and was told by the manager that they were forgetting to call people. There were a lot of roles advertised online as it was a new store so I was very surprised and I wonder if anyone was actually able to get employed at all.
Domande di colloquio [1]
Domanda 1
What is an example of the best customer service you have received yourself?
Ho sostenuto un colloquio presso NEXT (Belford, England)
Colloquio
Really Short and easy. only asked 4 questions and quick to provide feedback. Based on previous customer service experience and dealing with difficult customers. Experience working in retail and customer service
Ho presentato la mia candidatura online. La procedura ha richiesto 3 settimane. Ho sostenuto un colloquio presso NEXT (Havant, Inghilterra) nel mese di apr 2026
Colloquio
very slow process, it took over 3 weeks for a response and I had to eventually contact them myself which led to me being ignored. The lady was really nice in my first stage of my interview but I have heard rumours that the company is not great to work for.
Typical customer service questions. Explain a time you helped someone, working as a team, working independently, tell me a little bit about yourself. What are kpis. What is good customer service
