Ho presentato la mia candidatura online. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso NEXT (Belfast, Irlanda del Nord) nel mese di nov 2021
Colloquio
Firstly it was a short phone Interview then an in person . Finally let onto the shop floor to see how you interact with customers then you get your offer.
Domande di colloquio [1]
Domanda 1
How do you deal with difficult customers
How do you deal under pressure
Ho sostenuto un colloquio presso NEXT (Belford, England)
Colloquio
Really Short and easy. only asked 4 questions and quick to provide feedback. Based on previous customer service experience and dealing with difficult customers. Experience working in retail and customer service
Ho presentato la mia candidatura online. La procedura ha richiesto 3 settimane. Ho sostenuto un colloquio presso NEXT (Havant, Inghilterra) nel mese di apr 2026
Colloquio
very slow process, it took over 3 weeks for a response and I had to eventually contact them myself which led to me being ignored. The lady was really nice in my first stage of my interview but I have heard rumours that the company is not great to work for.
Typical customer service questions. Explain a time you helped someone, working as a team, working independently, tell me a little bit about yourself. What are kpis. What is good customer service
