Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso Nationwide (Denver, CO) nel mese di ott 2013
Colloquio
Applied online, received an email the following day from a local recruiter stating I had been identified as a potential candidate and to complete a pre-screen. The pre-screen (maybe 10 questions) needed to be returned along with my 2 most recent performance reviews. After submitting those items, I received a call to schedule an interview. That interview was with two Claims Managers. After the interview, I received another call to schedule a second interview with another Claim Manager plus her boss (I forget his title). I received a call within a day of the 2nd interview informing me of an offer.
Overall they were very organized and professional. Everyone I met or talked to seemed really nice.
Domande di colloquio [1]
Domanda 1
The questions were different at each interview. Walk us through your experience and how it relates. Name a time you proposed a process change and what was the outcome. How do you handle upset customers. Given four traits, rank them based on how strong you are at each. What are your long-term career plans. You receive a claim involving two cars at an intersection - what investigative steps do you take to determine liability.
Ho presentato la mia candidatura online. La procedura ha richiesto 4 settimane. Ho sostenuto un colloquio presso Nationwide (Round Rock, TX) nel mese di gen 2022
Colloquio
I applied in the beginning of December 2021 and received an invitation to video interview on 9 December 2021. I completed the video interview which there are 5 prerecorded questions and you answer and save. On 17 December, I received notification they were moving me forward and asked me to officially interview with 2 supervisors. Due to the holiday, the interviews were set for January. My interview was 5 January 2022 and it was fairly easy. The STAR method was used and I was asked about 5-6 questions. I then had the opportunity to ask questions myself which I asked about equipment and training.
10 January 2022 I was offered the position, pending background check (which included a credit check) and drug screen. I did both the same day. They give you a list of acceptable places to get your drug screen done and these are VERY time sensitive. You have 48 hours from the time you get the email to complete the drug screen. If you don’t make it or go to a place not on the list, you will be disqualified. It was over a week before I heard back and I reached out to HR myself and they were going over many applications so it would take time. The HR lady was very nice and helpful and informed me I would hear back later that day or the next. I heard back in the late afternoon that I was officially hired with Nationwide!
It was overall an easy and pleasant experience. Everyone I spoke to was very nice and made me feel at ease.
Domande di colloquio [1]
Domanda 1
Give me a time where you made a mistake. What was the mistake and what did you do to correct it?
Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso Nationwide (Columbia, MD) nel mese di ott 2016
Colloquio
The process took 2 weeks! I applied online and received a phone call from a claims manager a week later. They asked me some questions and did a 10 min phone screen, then asked me to come in for a face-to-face interview that same week. The interview was about 30 min with two claims managers. As I was answering their questions they were writing down my replies. The questions were pretty average, and they ask you questions about your resume, your goals, and STAR questions. I thought I did pretty well for someone right out of college with no claims experience, but it didn't seem to be enough.
Ho presentato la mia candidatura online. La procedura ha richiesto 2 mesi. Ho sostenuto un colloquio presso Nationwide (Harrisburg, PA) nel mese di gen 2016
Colloquio
I was interviewed by two managers and also by the training manager. They were all very nice and they made the interview experience fairly stress free and very comfortable. Most of the interview included situation based questions, while the rest of the interview was spent going over my resume. The interview itself took about an hour. Following the interview, I went upstairs to the actual office and I shadowed a claims specialist for about a half hour.
Domande di colloquio [1]
Domanda 1
Describe a time that you had a very difficult situation or customer and how did you provide excellent customer service, even though it was difficult?
