I received a pre-screening link from an HR rep to be completed within 2 days. It says video interview but it’s only typed and recorded verbal responses. It consists of work history, skills, availability, etc. A few days later, I received a recorded interview invitation that consisted of 9 questions. There were 7 STAR questions, an intro, and why you want to work for Nationwide. About a week later, I received a virtual interview invitation. I was given 3 different dates and times and selected one. The interview consisted of 2 Nationwide people asking about your skills, experience, and availability along with more STAR based questions. They were very kind and relaxed which helped calm my nerves. About a week later, I received a call with a contingent offer and started the hiring process which consisted of drug screen, background check, credit check, and I-9 verification in person. I heard back from them a week later notifying me the contingencies relating to drug screens and background checks were removed and I received an outline of my training schedule. I received my laptop and monitors a few days before training and am on my third week of employment. You must pass the licensing exam before all contingencies are removed.

The interview process takes about two week. After your submit the application, the recruiter will send you a questionnaire to fill out if you are qualified. The first interview is with two managers and you are asked the standard interview questions. After that, the second interview is with the assistant director of claims and that interview is very relaxed and is more like a conversation.