First is an extensive application where you're asked questions like: describe a hobby or topic that interests you in at least 100 words. Describe it as if you are speaking with someone who has no knowledge of the topic. Are you funny? prove it: with a blank space to say something funny. There were instructions to answer all of the following questions except this next one (to check if you're paying attention to the details of the instructions; you need to leave the next box blank).
Then I had a follow up meeting for a skills test where I was asked to roleplay solving technical issues in chat, and I was asked to make up the solutions on the spot since I don't yet have any real knowledge of the actual answers to the questions.
Then I had a 1 hour interview where the interviewer asks behavioral questions, many designed to put the interviewee on the spot.
I was told I received positive feedback on the skills test via email 1.5 hours after taking it, and a 1 hour interview was scheduled. Several of the interview questions were tough. I have never been asked these kinds of behavioral interview questions before, but I thought that I answered the questions pretty well and had a pretty good rapport with the interviewer, though I was noticeably nervous at the beginning. Towards the end of the interview, I asked her about her experience with Noom, and she told me that it was the best job she has ever had, listed a lot of perks and positive things about the company, and got me really excited for the chance to join the team.
1.5 days after the interview, I received an email from a no-reply Noom account that contained an automated rejection letter. "After an extensive review of your application and qualifications, the team has decided to continue their search for an individual who is a closer match for our current needs. " I felt like I had been punched in the gut. It really felt bad.
I was told that I did well in the skills test, showing, I think, that I could do the job, so it must have been that after I was interviewed face-to-face, they decided that they didn't want to work with me. I told them that I would be willing to work any shift that was needed, including 12am-9am. I just really wonder what I did that made them come to that decision. I would have really appreciated some feedback. I really wanted to work at Noom, so I didn't have any other job prospects lined up. Now I'm worried that whatever I did that was a deal-breaker in that interview is a mistake that I'm going to repeat again.
I feel like I invested a lot of time and effort into writing a cover letter, submitting a resume, filling out an intensive application form, sitting in for a skills test, and sitting in for a one hour interview. I feel like it would have been kind of Noom to take the time to explain their decision and give me some feedback just so I understand why I wasn't a good enough fit and so I could improve for a future interview/job.