I applied online and had a phone interview within a week and then an in-person interview within two weeks. I applied to a job post for the MAC Cosmetics counter and was super excited. I had read a few reviews online stating that they will often offer you to work in another dept. or will state that the position you applied for is filled. I was praying this wouldn't happen to me but it did. I went in to the interview on my scheduled date, the interview was straight forward. Asked lots of customer service questions and a little about your background. After all the questions, she(interviewer) stated the MAC position was filled but there were other positions available. Of course I was super bummed but still showed interest. She stated she was going to review my app. with her manager and I would get a call accordingly.