Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso Octopus Energy (Leicester, Inghilterra) nel mese di mar 2021
Colloquio
Recruiter rang me, we had a chat over the phone, then had a Skype interview with the same person, then completed a numerical and verbal reasoning online test, then had a zoom call with staff and other applicants, this was called a ‘discovery day’ which included different team work tasks and a chatty individual interview, then final interview over video call was the final step.
Domande di colloquio [1]
Domanda 1
Why Octopus Energy in particular.
Why this specific role.
What are your motivations.
General questions about past experiences in customer service.
Questions about challenging customers/situations.
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Octopus Energy (Berlino)
Colloquio
Sehr positive Gesprächsatmosphäre! Die Interviewer waren locker, zugänglich und gut vorbereitet. Besonders positiv ist mir aufgefallen, dass wirklich auf meine Antworten eingegangen wurde, anstatt nur einen Standard-Fragenkatalog abzuarbeiten. Ich habe mich zu jedem Zeitpunkt wertgeschätzt gefühlt.
Domande di colloquio [1]
Domanda 1
Erzähl mir von einer Herausforderung, der du gegenüberstandest, und wie du sie gelöst hast.
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Octopus Energy (Warwick, West Midlands, England)
Colloquio
Fairly intense, hard to adjust to zoom interviews, but an efficient method to decide that ultimately the role wasn't suitable for my particular skills.
Role plays, team tasks etc and 1 to one interviews.
Domande di colloquio [1]
Domanda 1
Typical questions you would expect, lots of role play and brainstorm activities.
Ho presentato la mia candidatura tramite un'altra fonte. Ho sostenuto un colloquio presso Octopus Energy (Manchester, Inghilterra) nel mese di dic 2025
Colloquio
Very easy and understandable interview. Used an online questionnaire and video interview. Also very good communication and quick response time. Setting up meetings and discovery day was also effortless. Not a stressful interview process.
Domande di colloquio [1]
Domanda 1
Tell me a time you had to deal with negative feedback?