Rover.com was very quick to reach out to me (less than a week from my application) and did the primary interview steps via email. I had to fill out a set of 8 questions (see the end of this post) and then was offered a phone interview. The phone interview took 45 minutes and wasn't with a recruiter but rather with someone who is in this position, so he didn't really have the confidence and knowledge that recruiters get from doing these phone calls all the time. Overall, the set of email questions and phone call were a colossal waste of time and had irrelevant questions (e.g., why do you want to move to Seattle? Which is a personal question). Also look closely at the benefits that Rover.com offers, hopefully something they're looking to improve upon if they go public. Dog treats are not a real benefit. Position Informational Questions: 1. This position requires you to work at least one weekend would you be able to accommodate that? Also, do you have any hours you are unable to accommodate? (Shifts typically start as early as 6am or can end at 7pm.) 2. What is your understanding of the Sitter Quality Operations Specialist role and the expectations associated with it? 3. What makes you weird? Rover Internal Communication Questions: 1. Another Sitter Quality agent wants to reject a sitter's profile because they feel that the sitter isn’t qualified enough. Do you think this is reason enough to reject a sitter? If yes, why? If no, what questions would you ask the agent to help reach a different conclusion? 2. While using one of our macros (i.e. pre-written statements), you notice that there is an inconsistency with the macro and what’s written in our Terms of Service. How would you handle this new finding? Customer Facing Questions: (Please respond to the below as if you are responding directly to the customers) 1. In response to our Safety Plan Request, a sitter states that in order to reduce anxiety in a Rover dog, the sitter would put the dog in one of their many kennels until the dog calms down. How would you respond? Would you take any action(s) with the sitter’s account? 2. Customer writes in: Why do I need to take a background check? 3. A sitter writes in letting us know that their 11-year-old child will be assisting with services. How would you respond to this sitter?