Ho presentato la mia candidatura online. La procedura ha richiesto 2 giorni. Ho sostenuto un colloquio presso SSE (Cumbernauld, Scotland) nel mese di gen 2019
Colloquio
Group tasks, a tour and then a one on one interview which includes a mock phone call task where the interviewer pretends to be a customer making a call.
Domande di colloquio [2]
Domanda 1
Mostly standard interview questions based around customer service. The mock phone call part was what I found unexpected and difficult.
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso SSE nel mese di apr 2024
Colloquio
Online video interview, Q And A
Very interactive and relax. The interviewers were professional and I was able to ask my questions, which they responded professionally as interview is a two way , as cultural fit is important for me too.
Ho sostenuto un colloquio presso SSE (Perth, Scotland)
Colloquio
The interview process was via Microsoft Teams, two interviewers and they made sure I was relaxed and felt comfortable before proceeding with the real interview questions. The interview lasted 30 minutes.
Domande di colloquio [1]
Domanda 1
What would you consider as great customer service ?
