The process took nearly 3 months (which was ridiculous), mainly because the HR Rep did not follow up on phone calls and/or emails regarding dates and times. She was frequently 'out of the office' and often apologized for delays. I had concerns at times that the hiring team may have wondered if I was the cause of the delays. The process involved 1 phone call from HR Rep, 1 phone interview with hiring manager, 1 face to face interview appointment with 6 individuals, another appointment for a 'role play' and presentation in front of another 7 individuals, followed by very positive and lengthy calls to my references. I ultimately received a call 3 weeks later with an explanation that my management skills were not a fit for this position. From the start I was told that there were concerns about filling the position because the last manager had been fired. They needed the right person to replace him. My credentials and experience were no problem and I also currently manage 12 direct reports. This was the most involved and drawn out interview process I have ever been involved in, especially for a mid-level management position. Late in the process, I was told that the other prime candidate had dropped out. I wondered if it was due to delays or the never-ending interview demands. I do not think Safelite knew exactly what they were looking for to fill this position.