I applied online but you can apply on site and you can also go to a job fair. They hold them every other week in the call center I work at. The interview was pretty simple but its LONG!! If they like your application they will call you to conduct a phone interview where they ask you about your experience. If they like what you tell them they will invite you to come in and complete a few computer tests. They're pretty simple and they're just to make sure you can navigate a computer and to make sure you are able to perform the tasks of the job. Once you're done with that they will schedule a time to come back for a second interview. During that interview they asked me the typical questions and then they told me to read a script. After that I was asked a few more questions and then I was offered the job. I picked my schedule and then I was given some information on when to report for training. The entire process took about a week but I did have to wait 2 weeks for my training class to start. You'll have to pass a drug test and background test to get hired.

I was hired the same day that I went to a job fair at the company. There were two computer tests, and a mock phone call scenario test with a hiring manager. I received the job offer there, but the background and drug testing took two weeks to complete.