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      Colloqui di ShellColloqui per Customer Support Representative presso ShellColloquio di Shell


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      Colloquio per Customer Support Representative

      31 lug 2022
      Candidato anonimo a colloquio
      Nessuna offerta
      Esperienza negativa
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso Shell nel mese di giu 2022

      Colloquio

      I received a phone call from Shell within 2 weeks of applying inquiring about my level of Spanish when I applied for the English-speaking role. After getting my first interview to get to know me better, I was faced with delays for my final assessment due to an error on their side as they had mixed up the location for where I had applied. After resolving this issue, I attended my final assessment which began with the interviewer speaking in Spanish. Respecting the nature of the role, I asked if the interview could be conducted in English instead. As the interview progressed, I was starting to feel disrespected by the interviewer as he took on a passive-aggressive tone mentioning that he wished I had better Spanish skills and did not have a background in Finance. I responded to this by mentioning that if Spanish was required, I am more than willing to improve it and even learn an additional language as the role required me to relocate. Additionally, I was more than willing to make up for my lack of hard skills by my enthusiasm to learn and to work hard. In the end, I was not given any feedback as to why I was rejected and simply received an automated and impersonal rejection letter without any option to ask for feedback and justification.

      Domande di colloquio [1]

      Domanda 1

      The usual: Tell me about yourself, How did you deal with a difficult problem in your previous role.
      Rispondi alla domanda

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