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Thank you for taking the time to provide feedback on our interview process. Feedback helps us become a better company for our employees and our clients. We appreciate the time and effort you put into responding the graphic challenge, but we are sorry that you had a negative experience and felt that our screening process was unfair. Performing challenges that replicate actual tasks within the job description is becoming a standard part of the recruiting process and we, at Soft Tech, do implement challenges wherever we can in our recruiting process (for instance, we may ask developer candidates to participate in a coding exercise or ask technical writer candidates to develop an artifact) to help ensure we find the right match for our needs. I do apologize if you weren’t informed that a challenge would be a part of the interview process. We are reviewing our recruiting process to identify areas of improvement, especially in the area of candidate communication, to help ensure candidates are clearly informed of our recruiting process. We never want anyone to leave an interview feeling they were treated unjustly.
As to the graphic you created for us, that was a recreation of a graphic from our library. We felt the best way to assess the skills of our candidates, as it pertained to our needs, was to have them recreate graphics, which was representative of the types of graphics our designer would be developing for our company. All final candidates for this position were asked to recreate the same graphic: this enabled us to compare the graphic skills of each candidate objectively. We never used the graphic you created and provided; it was only used as an assessment tool. Thank you for letting us know that we need to make our intentions clearer as to the purpose of challenges during our interview process.
I hope you have found a place that satisfies your professional needs and sufficiently challenges you.
Business Operations,
Soft Tech Consulting