Once I completed on-line application and phone interview, I was notified by my recruiter I was scheduled for my f2f with HR manager and supervisor. The moment I entered the SWA facility, I knew I was in the right place. I was greeted by personnel with big smiles and felt the positive atmosphere. I was interviewed by HR manager and ramp supervisor. The entire interview took an hour to complete, I had a great experience interacting with the HR department. I completed all the documents required for my access badge, background investigation and finger printing. I was also told to frequently check my emails, an will I will be scheduled to take a UA test. All in all, it is a due process and you will have to be patient. If you have a criminal history or abused drugs in the past, the investigating company will find out.