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      Ricerche correlate: Recensioni su Spectrum | Offerte di lavoro di Spectrum | Stipendi di Spectrum | Benefit di Spectrum
      Colloqui di SpectrumColloqui per Customer Service Representative presso SpectrumColloquio di Spectrum


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      Colloquio per Customer Service Representative

      14 ott 2018
      Dipendente anonimo
      New York, NY
      Offerta accettata
      Esperienza positiva
      Colloquio facile

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto più di una settimana. Ho sostenuto un colloquio presso Spectrum (New York, NY)

      Colloquio

      I applied online, but could not complete the assessment, because I don't have a computer. That probably eliminates a lot of candidates. The next day I received an email from a recruiter telling me to complete the assessment as soon as possible, as the next training class was filling up quickly. Normally I wouldn't bother, but I really need to work, and figured this was a sure thing, so the next day I used my sister's computer to take the assessment. The assessment isn't difficult. Keep it professional. Select the answers that show empathy and patience, but without getting personal. The next day I received a call from a recruiter for a phone interview. I then scheduled a phone interview for 3 days later. The interview went well. It was very conversational, which made it less stressful than most interviews. It included the typical behavioral questions. You may have to role play. The next day I got an offer. I accepted, and the onboarding process began about two hours later. It is all done online. You will need to consent to a background check. and take a drug test within forty-eight hours. I completed everything immediately, and I got word that I was cleared to start four days later. The sooner you are cleared, the more shift choices you will have, so don't procrastinate.

      Domande di colloquio [2]

      Domanda 1

      How have you handled difficult customers in the past?
      Rispondi alla domanda

      Domanda 2

      How do you handle training with a large group of people?
      Rispondi alla domanda

      Altre recensioni di colloqui per Customer Service Representative presso Spectrum

      Colloquio per Customer Service Representative

      24 feb 2026
      Candidato anonimo a colloquio
      Nessuna offerta
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho sostenuto un colloquio presso Spectrum

      Colloquio

      First round was on the phone. Second round in person. Haven't heard back yet, but it was just today. So i am still waiting to hear back. They were very friendly actually. So just waiting to hear back.

      Domande di colloquio [1]

      Domanda 1

      Experience with difficult customer and how you resolved it
      Rispondi alla domanda

      Colloquio per Customer Service Representative

      11 feb 2026
      Dipendente anonimo
      San Antonio, TX
      Offerta accettata
      Esperienza positiva
      Colloquio facile

      Candidatura

      Ho sostenuto un colloquio presso Spectrum (San Antonio, TX)

      Colloquio

      It was great. Easy. Jsut asked a few questions like what would I do if an angry customer calls and have I ever worked somewhere where another employee and I disagreed on something and how did we resolve it.

      Domande di colloquio [1]

      Domanda 1

      What would I do if an angry customer calls.
      Rispondi alla domanda

      Colloquio per Customer Service Representative

      23 dic 2025
      Dipendente anonimo
      Flushing, NY
      Offerta accettata
      Esperienza positiva
      Colloquio facile

      Candidatura

      Ho sostenuto un colloquio presso Spectrum (Flushing, NY)

      Colloquio

      It was smooth and you know if they like you on the spot so right after interview you get the ball rolling on paper work ro start training.All just be polite and answer the questions.

      Domande di colloquio [1]

      Domanda 1

      About previous experiences and why you want to work for Charter
      Rispondi alla domanda

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