The first part of the phone interview was as expected. The HRM wanted to know about me and why I chose State Farm. The second part of the interview was difficult. She asked questions that were related to behavior, how I responded in certain situations. I have been out of work for six years, but during this time I attended four years of college. Most of my experiences had to come from the challenges I faced in school. The questions were nothing out of the ordinary but she wanted detail, and specifics. I was corrected a few times because I was generalizing and not giving my exact response, such as what I said to an individual or how my attitude was. I was not prepared for this.