Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso SunTrust (Tampa, FL) nel mese di nov 2017
Colloquio
I applied online. You have a teller assessment to take that’s an hour long but you gotta be patient with it so you can pass it. Got an email the next day from a recruiter and asked me to do an audio interview on their website. I’ve never done an interview like this before. They ask you some questions and you record your answers. You’re not talking to a person or the camera, but interacting with the website so it makes it less nerve-wrecking if you’re already nervous. The first 10 questions were pretty easy, basic yes or no questions about yourself, then the remaining 9 questions you gotta get more detailed. Asks you things about your past jobs, any banking experience, situational questions. After that I received another email from the recruiter about an in-person interview with the Branch Manager. The email tells you to prepare for role-playing but that didn’t happen at my interview. It lasted about 30 minutes, some situational questions similar to the virtual interview, some questions about experience. The interview went very well and he was very friendly. Later on that same day I was called back by the Branch Manager for a second interview the next day with the Area Manager. It was more of a get-to-know-you kind of interview, very easy going and lasted about 20 minutes. He was very friendly as well and I thought the interviews went great. A week later I received a call from the Branch Manager offering me a position for Universal Banker because I was overqualified. I have no prior banking experience but lots of customer service/retail/sales experience and they were impressed by my willingness to learn about financing. The position I was offered sounded like a great opportunity and better than I expected so I accepted. Before you start you take your fingerprint test, background test, and drug test, and they send you a bank security course to take on your own time.
Domande di colloquio [6]
Domanda 1
Tell me about your current role and responsibilities.
Do you have experience as a teller or banker? If yes, which roles and responsibilities did you have, and how long were you in those roles? If you do not have experience as a teller or banker, briefly describe how your skills could help you to become successful at SunTrust. (Hint: Discuss previous employment involving customer service, sales, high volume cash handling in fast-paced environments, etc.).
If you're currently employed, tell me why you're looking for a new position and what you're looking for. If you're not currently employed, state the reason for leaving your last employer. What are you looking for in your next position?
Tell me about a recent situation when you built a relationship with a new client, customer, or co-worker. What actions did you take to build and maintain the relationship?
Tell me about a time when you persuaded a skeptical client/customer to try a different product or service. How did you present it? Describe how you overcame the customer's objections.
Ho presentato la mia candidatura online. La procedura ha richiesto 2 mesi. Ho sostenuto un colloquio presso SunTrust (Atlanta, GA) nel mese di nov 2015
Colloquio
Applied online. Got a call a week later from a recruiter. She asked me a few basic questions like what did I expect pay wise and when I could start if I was offered a job. Then received an email later that day for a phone interview the following week. Had the phone interview which was 30 min. They ask questions where they want you to give them an example of a time you did something. After that I got an email 2 days later for an in person interview with the area manager a week later. Interview was basic questions. 30 min interview lasted over an hour. Got a call about a week later that I got the job. The whole process took 2+ months.
Domande di colloquio [1]
Domanda 1
Basic questions like "tell me a time you handled this type of situation."
Ho presentato la mia candidatura online. La procedura ha richiesto più di una settimana. Ho sostenuto un colloquio presso SunTrust (Atla, Rapla) nel mese di ago 2015
Colloquio
I applied online for a part time teller position and received a phone interview about a week later which went great! I receive an email later that day for my availability for an interview and had my interview that Friday morning with the branch manager and teller coordinator. It went very well. They were both friendly and it was a very comfortable environment. The interview last about 30 mins then there was an additional 30 minutes of just chit chat so I knew I had it. The following Friday I was offered the position of Teller 2.