Ho presentato la mia candidatura online. La procedura ha richiesto 6 settimane. Ho sostenuto un colloquio presso The Hanover Insurance Group (Worcester, MA) nel mese di giu 2010
Colloquio
The employees are Hanover are all very welcoming and didn't drill you with questions. In fact, they didn't use the question sheets most interviewers did, but turned it into a conversation. On the second interview I was shown exactly what the job consists of and got a better view of what i was applying for. Everyone was so nice and made it much more comfortable.
Domande di colloquio [1]
Domanda 1
A lot of the questions centered around giving specific examples of customer service difficulties/successes, etc.