Initial RMA questions were pretty general, but finished with a roleplay that was specific. Make sure that you sell yourself and talk. I did not talk enough about myself, so the interview did not go that well. The second phase of a FIT interview with the Store Manager went better, but you still need to convince them that you are the best candidate for the job.

The interview was in a 3 part section. First was a Business Accumen test where they tested your knownledge of home depot and how and what you could do to improve your stores sales, moral, and etc. Then there was a Customer Relations test where they gave you customer relations situations and asked you how you would handle it. Then came an interview with a store manage and the district manager.