Resume submitted online, contacted by mgmt within the office to conduct phone interview. 2nd interview was with middle management staff, behavioral questions as expected. Third interview started with upper management and HR, and you are eventually matched with one-two current employees for a Peer Interview. Take this opportunity to ask more informal questions about the role (I.e. How long have they been there, expected daily routine, etc).

Applied online, 2 days later I was emailed to set up a phone interview. Passed the phone interview and scheduled a date to take an assessment on site of one of their branches. If the assessment is passed and they choose to select you then you move on and have an interview with 2 supervisors and shadow an employee to get a feel for the work.