Ho presentato la mia candidatura online. La procedura ha richiesto 5 settimane. Ho sostenuto un colloquio presso USAA (Tampa, FL) nel mese di giu 2012
Colloquio
Was first contact in early May by recruiting about a position I applied for 3 weeks prior she said that position was filled but they was calling me about a position that started in 1 week. I informed them that I wouldnt do that to my current employer and was moving form another state. She then stated there was a class in late July and if I would like to set up a interview for the next day. The next day another recruiter called and had no knowledge I declined the class starting in a week and said she call me next week to schedule another interview as she was still hiring for the May class. 5 weeks went by before they contact me again after I left messages and emailed them to set up a interview. During the interview the recruiter stated this is a high volume call center no off the phone time which I am not used to and you have to be in your position for 2 years. The benefits where great though. She then scheduled me for a phone interview with a hiring manager. After, I thought about it and didnt want to proceed as I know i would hate the position. I sent a email withdrawing myself. The day of my interview the hiring still called for the interview which shocked me and I have to say had to be the rudust interview ever. She was so negative about USAA- she said there are no exception to get off the phone, you have to show up to work every day no excuses, you have to make a sale on every call no exception. She never said nothing positive about the company. After that, I was so not interested so I blew the interview and lasted 15 minutes.
Domande di colloquio [1]
Domanda 1
Tell me about a time you went over and beyond for a member?
Ho sostenuto un colloquio presso USAA (Phoenix, AZ)
Colloquio
conducted a phone interview followed by in an person interview. mass hire, conducted orientation with a large group of people from various departments. From start to finish roughly a 2 week process.
Ho presentato la mia candidatura online. La procedura ha richiesto più di una settimana. Ho sostenuto un colloquio presso USAA (San Antonio, TX) nel mese di giu 2015
Colloquio
Interview process was fairly simple. After initially applying I recieved a phone call 2days later from their HR department in which they conducted a light screening to see if I would be a good fit for the role. After getting the ok to proceed to the next step. I was told I would have a phone interview later that week with a hiring manager. This interview was also pretty simple. It consisted of your typical customer service interview questions (i.e. "Name a time when you had to deal with an angry customer, what was the situation, and what did you do to diffuse the situation?"). Overall the interview lasted about 30mins and once I was done they immediately informed me that they would like me to come in and meet in person with a department manager for one final round of interviews. This interview was alot tougher then the 1st call. When i arrived, i was told i would be interviewing with 3 managers as apposed to 1. This initially made me nervous a little but I play to win, so I put my game face on and got myself mentally prepared. This interview had alot behavioral type interview questions and focused on sales alot more.
Domande di colloquio [1]
Domanda 1
Describe a time when you had to interact with a difficult client. What was the situation, and how did you handle it?
Ho presentato la mia candidatura online. La procedura ha richiesto 4 settimane. Ho sostenuto un colloquio presso USAA (San Antonio, TX) nel mese di mag 2015
Colloquio
Applied online,
Received email 6 days later
5 days after I completed and passed assessment,
I received email scheduling phone interview the following Friday, but I had to reschedule for Monday the following week.
At this point I had successfully passed round 1 of interviews with recruiter. I was then, prompted to complete background check and drug test. I am scheduled for an interview with a Hirng Manager.
