I applied online and received a call a few days later. I originally applied for an internship but was turned down and encouraged to apply for a csr. I originally had a 1:1 interview where I took a numbers assessment. I was invited back to a second interview. In this interview I took a typing and spelling assessment. I ended up interviewing with 3 people. Questions were basic. I was told hrs would be in touch... Overall the actual interviews were not hard but after researching, I was a little intimidated. Questions were basic. A lot of assessment but I'm fresh out of school so it's easy stuff. The organizational culture is very strict and structured so if you do not like that the this isn't the job for you. You will have to the a lot of assessments. Btw, there are right and wrong answers to the multiple choice sales assessment if you are applying for the sales position. Advice: Wear a matching suit. Be professional at all times. Be confident.