I had a phone interview with a member of HR where I was required to disclose all of my previous employers - including specific dates of employment - for the past 7 years. At the end of the phone interview I was invited to come to the site 4 days later for a skills test and a 1:1 interview with another member of HR. The skills test was on a computer and required basic problem-solving questions as well as a multi-tasking simulation. At the end of the interview I was asked to come back to meet 1:1 with a supervisor. In this interview I was asked basic questions about previous experience, situational questions and I also listened to some phone calls with customers and was asked to provide feedback on how I felt the VZW reps handled the calls. About two weeks after the first phone conversation I received my job offer. Following the offer I went through a drug test and a background check.